A free review lets ValueProof Pro look at the basic vehicle and valuation details before payment. If the file appears weak, we can tell you before you spend money on the appraisal package.
A free review is the first step when you are unsure whether a total loss value issue is worth pursuing. ValueProof Pro checks the basic file before asking you to pay for the appraisal package.
Free review steps
Start by submitting the vehicle information, claim state, insurer valuation report, settlement offer, photos, and any documents that show options or condition. Then we look for signs that the market may support a different value.
- Basic vehicle and claim information.
- Insurer valuation report and settlement offer.
- Photos, window sticker, and option documentation.
- Any notes about why you believe the value is too low.
What we are looking for
We are not trying to force every file into a paid appraisal package. Instead, we look for meaningful value issues, such as weak comparable vehicles, missing options, wrong trim, mileage problems, unsupported condition deductions, or a large gap between the offer and the market.
If the file appears weak, we would rather say that early. If it appears supportable, we can send a secure invoice and explain what the paid package includes. For a better idea of what to gather, review our page on documents needed.
Why this step protects the customer
A review before payment helps avoid wasted money. It also keeps the process focused on real support instead of hope. The NAIC consumer auto insurance guide can help with general insurance terms, but our review focuses on the vehicle value evidence you provide.
This first step also helps us understand your goal. If you believe a specific value is fair, explain why and upload the documents that support that number.
The review is meant to protect you from paying for a file that does not appear to have enough support.
When you are ready, start the free value review. If the file has enough support, ValueProof Pro can guide you to the next step.